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This privacy policy between the Education Advancement Support Services Limited of 7, QMB Builder’s Mart Road, Ikate Elegushi, Lekki, Lagos, Nigeria (hereinafter referred to as EASS) and you, constitutes our commitment to your privacy on our records and websites.
1.0 YOUR PRIVACY RIGHTS
This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the EASS website and all database applications, services, tools and physical contact with us regardless of how you access or use them.
2.0 CONSENT
By using our services, you consent to the terms of this Privacy Policy, as to allow us to utilize your data to serve you more accurately. By accessing our services and voluntarily providing us with the requested Personal Information, you consent to the collection and use of the information in accordance with this Privacy Policy. Your consent can be withdrawn at any time by sending a request to that effect to this e-mail: contact@easslimited.com. If you do not consent to the collection, use or disclosure of your Personal Information as outlined in this Privacy Policy, please do not provide any Personal Information to EASS Limited.
We may amend this Privacy Policy at any time by posting a revised version on our website or placing such notice at conspicuous points at our office facilities. The revised version will be effective 3-days after publication.
3.0 YOUR PERSONAL INFORMATION
We may process your Personal Information to fulfil our contractual obligations such as providing our Services to you or to take necessary actions at your request before providing our Services to you. This enables us to provide you with the Services you request. This includes processing information such as your name, contact details, payment information, and any other data necessary to deliver the agreed-upon Services or products. Without this data, we would be unable to complete transactions or manage our contractual relationship effectively.
4.0 WHAT WE DO WITH YOUR PERSONAL INFORMATION
The purpose of our collecting your personal information is to give you efficient, enjoyable and secure service. We may use your information to:
• Provide EASS services and support;
• Process applications and send notices about your transactions to requisite parties;
• Verify your identity;
• Resolve disputes, collect fees, and troubleshoot problems;
• Manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
• Detect, prevent or remediate violation of Laws, Regulations, Standards, Guidelines and Frameworks;
• Improve EASS Services by implementing aggregate customer or user preferences;
• Measure the performance of the EASS Services and improve content, technology and layout;
• Track information breach and remediate such identified breaches;
• Manage and protect our information technology;
• Contact you at any time through your provided telephone number, email address or other contact details;
EASS adheres to the following basic principles relating to the processing of Personal Information: lawfulness, fairness and transparency; data accuracy; purpose limitation; data minimization; storage limitation; integrity and confidentiality; and accountability.
5.0 COOKIES
A cookie is a text file or other local storage identifier provided by your browser or associated applications. We use cookies for record-keeping purposes and to enhance the quality of your use of our services. The cookies assign random, unique numbers to your devices to enable our systems to recognize your devices and to allow us to see how you use our services. Additional general information about cookies and how they work is available at www.allaboutcookies.org. Our website uses only encrypted session cookies which are erased either after a predefined timeout period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user. If you prefer not to receive cookies through our services, you may control how your browser responds to cookies by adjusting the privacy and security settings of your web browser. If you prefer not to receive cookies through our Services, you may control how your browser responds to cookies by adjusting the privacy and security settings of your web browser. Unless you set your browser settings to refuse all cookies, our system may issue cookies when you access or use our Services.
6.0 HOW WE PROTECT YOUR PERSONAL INFORMATION
We store and process your personal information on our computers in Nigeria. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, and information access authorization controls.
7.0 HOW WE SHARE YOUR INFORMATION WITHIN EASS AND OTHER USERS
During your interaction with our website or premises, we may provide your institution (Alma Mata) with information such as your name, contact details, or other details you provide us for the purpose of performing our statutory mandate to you or third parties. We work with third-party applications to perform EASS services and implement its mandate. In doing so, a third party may share information about you with us, such as your email address or mobile phone number. From time to time, we may send you relevant information such as news item, statutorily mandated notices and essential information to aid the implementation of our mandate. We may also share your personal information in compliance with National or international laws; crime prevention and risk management agencies and service providers.
8.0 SECURITY
We will always hold your information securely. To prevent unauthorized access to your information, we have implemented strong controls and security safeguards at the technical and operational levels. This site uses Secure Sockets Layer/Transport Layer Security (SSL/TLS) to ensure secure transmission of your personal data. You should see the padlock symbol in your URL address bar once you are successfully logged into the platform. The URL address will also start with https:// depicting a secure webpage. SSL applies encryption between two points such as your PC and the connecting server. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
9.0 DATA CONFIDENTIALITY RIGHTS
Your information is regarded as confidential and will not be divulged to any third party except under legal and/or regulatory conditions. While EASS is responsible for safeguarding the information entrusted to us, your role in fulfilling confidentiality duties includes, but is not limited to, adopting and enforcing appropriate security measures such as non-sharing of personal information, usernames, passwords and other platform login details, adherence with physical security protocols on our premises, dealing with only authorized officers of our company.
10.0 LINKS TO OTHER WEBSITES AND PREMISES
Certain transaction processing channels may require links to other websites or organizations other than ours. Please note that EASS is not responsible and has no control over websites outside its domain. We do not monitor or review the content of other party’s websites which are linked from our website or media platforms. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us, and EASS should not be regarded as the publisher of such opinions or materials. Please be aware that we are not responsible for the privacy practices, or content of these sites. We encourage our users to be aware of when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. EASS will not accept any responsibility for any loss or damage in whatever manner, how so ever caused, resulting from your disclosure to third parties of personal information. If your data is to be shared with external websites or platforms, it will only happen after obtaining explicit consent from you (the data subject), in line with NDPR requirements.
11.0 GOVERNING LAW
This Privacy Policy is made pursuant to the Nigeria Data Protection Act (2023), Principles in the Nigerian Data Protection Regulation (NDPR) 2019 and other applicable Nigerian laws or regulations applicable to Nigeria. Where any provision of this Policy is deemed inconsistent with a law, regulation or convention, such provision shall be subject to the overriding law, regulation or convention.
12.0 DATA SUBJECT REQUESTS (DSR)
Individuals, in their capacity as “data subjects,” have the right to make requests to review the personal data that EASS Limited has collected about them. A data subject request (DSR) is a request from an individual to EASS Limited asking for their personal data held by EASS Limited. EASS Limited has created a DSR process and workflow to facilitate such requests. To request your information via a DSR, please contact us at contact@easslimited.com or use the link below to complete the form:
DATA SUBJECT REQUEST FORM
Your Data Subject Request forms and requests will be attended to within 30 days of receiving your request.